Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you'll receive an email containing your tracking information.

---

Shipping Times

Estimated delivery times:

United States

• Standard Shipping: 7–12 business days

Canada

• 8–15 business days

Europe

• 7–15 business days

Australia & New Zealand

• 8–16 business days

Rest of World

• 10–20 business days

Shipping estimates do not include processing time.

---

Tracking Your Order

Once your order ships, you'll receive an email with your tracking number.

Tracking updates may take 24–72 hours before becoming active.

---

Customs & Import Fees

International orders may be subject to customs duties, VAT, or import taxes depending on your country's regulations.

These charges are the responsibility of the customer.

---

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

KitHaus is not responsible for orders delivered to an incorrect address entered during checkout.

---

Lost or Delayed Packages

If your package appears delayed, please allow a few extra business days for your carrier to complete delivery.

If your tracking has not updated for more than 10 business days, contact us and we'll gladly investigate.