Kit Haus FAQ Center
Here you'll find information about shipping, returns, order tracking, and our store policies.
FAQ
When will my order ship?
Orders typically ship within 1–3 business days.
How long does delivery take?
Most U.S. orders arrive within 7–12 business days.
Can I change my shipping address?
If your order hasn't shipped yet, contact us immediately.
Once shipped, we cannot guarantee address changes.
My tracking hasn't updated.
Tracking may take up to 72 hours to activate after shipment.
Can I cancel my order?
Orders may be canceled before shipment.
Once shipped, cancellations are no longer possible.
Do you ship internationally?
Yes.
KitHaus proudly ships worldwide.
My jersey doesn't fit.
We do not offer exchanges for incorrect sizing, so we strongly recommend reviewing our Size Guide before placing your order.
Player Version Jerseys: We recommend sizing one size up from your usual size, as player version jerseys have a slim, athletic fit designed to be worn close to the body.
If you're unsure which size to choose before ordering, feel free to contact our support team—we're happy to help you find the best fit.